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Frequently Asked Questions

How is Telobag different from plastic?

Telobag is made from cassava roots which contains 0 microplastic. It dissolves in water while being safe to consume for animals & plants. Telobag decomposes with paper products, food and animal waste.

Why is Telobag wrapped in plastic?

As a bio-bag, Telobag reacts easily with the environment and therefore can degrade and decompose in various environments. In order to keep our products intact during transport, we have to use non-reactive packaging.

Where is Telobag manufactured?

Our factory and headquarter is in Indonesia but we also operate in Australia and Singapore.

How do I store Telobag?

The recommended storage method is:

  • Avoid direct contact with hot water
  • Room temperature of 22-30 degree Celcius
  • Store in closed container or original packaging
How much weight can it sustain?

Short answer, up to 3kg. Long answer, it depends on the goods. Wet items such as cold drinks may reduce the bag strength.